Commuters have been told not to travel this morning after a major signalling problem at Waterloo station.
South Western Railway said due to the failure of the equipment at the London terminus, it could not “use platforms 1 to 14 at this time, significantly limiting capacity”.
The company has apologised for the disruption and told customers to check for updates, while National Rail has also warned that “major disruption is expected until the end of the day”.
SWR added: “Engineers are on site attempting to restore the use of the platforms, but with very few trains able to move in and out of London Waterloo and trains and crew already displaced, services across the network are severely disrupted.
“While we are hoping to restore some services later in the day, these are still likely to be subject to delays and alterations.”
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According to the Office of Rail and Road, London Waterloo was the fourth busiest train station in the UK last year, with an estimated 62.5 million entries and exits in 2023/24.
Passengers have been told that they will not be able to claim a taxi ride from SWR, but were told unused tickets bought today will also be valid on Tuesday “due to the level of disruption”.
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Tickets for disrupted services will be accepted at no additional cost on CrossCountry services between Reading and Bournemouth, Southern trains between Victoria, Portsmouth Harbour and Southampton Central, and Great Western Railway journeys between Salisbury, Westbury and Weymouth.
Commuters can also use their tickets on London bus routes between Waterloo and Zone 6 areas, as well as some Falcon Buses, Stagecoach and Morebus services.
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