A “technical issue” at British Airways has delayed flights, reportedly for thousands of passengers.
Travel journalist Simon Calder said on X: “British Airways IT system failure is causing delays of 1-2 hours on many BA flights this evening… As delays build up I fear there will be cancellations tonight/tomorrow.”
In a statement, British Airways said flights were “currently operating, but are experiencing delays” and that its teams were working to “resolve a technical issue affecting some of our systems”.
Earlier media reports suggested dozens of flights were grounded and that communications systems were affected.
One X user pictured people queueing on the tarmac in Verona, Italy. “What has happened to the nations airline? Not fit for purpose,” they said.
British Airways halts flights to Beijing
‘Worst’ airlines for customer service named by consumer group – but firms say survey is ‘misleading’
Tens of thousands of passengers could benefit after Supreme Court rules against British Airways on flight delays
A spokesperson for Heathrow Airport said: “We are aware of a technical issue that British Airways are investigating, and we will be working with them to provide updates to passengers as soon as they are available. Heathrow systems are operating as normal.”
In June many British Airways (BA) flights in Heathrow were delayed by several hours by a “technical fault” with baggage handling.
BA said there had been a “temporary technical fault” which had disrupted its baggage system at the airport and had apologised for the problems it caused.
Keep up with all the latest news from the UK and around the world by following Sky News
Be the first to get Breaking News
Install the Sky News app for free
In January “intermittent issues” with the airline’s app and website meant customers could not access them.
BA’s customer score for long-haul flights was the joint third lowest out of 17 carriers analysed by Which? in February.
