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Home Business

The award-winning restaurateur who doesn’t believe in charging for service

by DigestWire member
June 12, 2025
in Business
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The award-winning restaurateur who doesn’t believe in charging for service
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Every Thursday, our Money blog team interviews chefs from around the UK, hearing about their cheap food hacks and more. This week, we chat to Richard Johns, chef-owner of The Plough in Wombleton, North Yorkshire.

I have never believed in charging for service… We are certainly in the minority on this but do believe it is the customer’s right to leave a service tip if they wish.

The simplest tip to be a better cook is… to constantly taste your food, seasoning with salt and pepper.

Read all the latest Money news here

The one thing I hate that some customers do is… booking a table and not honouring the booking. This happens less nowadays, but it still rears its head every now and then.

The most overrated single food item is… fermented foods. I fully understand its origins, but it seems to be just a restaurant food fashion here in the UK.

The most annoying review I ever had was… from a person who had clearly never visited our restaurant, let alone dined with us! It happens sadly.

Read more from this series:
Sirloin? No – chef’s top steak tip
Why you shouldn’t throw away citrus peel
The one thing customers should know about their bill
The ‘ultimate’ late night cheap eat

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My favourite cheap place to eat where I live is… Mannion’s of Helmsley. They offer a cracking full-cooked breakfast, which is done with care and skill. A great Monday morning spot after a busy weekend.

I have absolutely no issue with people ordering tap water… We often do the same when eating out.

The only rare time sharing is unacceptable might be… when a table of five orders one dessert and five spoons. That can be a bit much.

The best city in the world to eat in is… New York. A fantastic eating mecca. Something delicious for any budget, day or night.

I’ve cut costs in my restaurant by… literally turning off/powering down any equipment that is not in use. Other than fridges. Even turning off the kettle at the wall is now the done thing. A few years ago, this would not even have been a thought.

My cheap recipe is for creme brulee…

This dessert has been an almost permanent staple on our menu for the past 20 years – a very popular choice.

The idea here is to obtain a silky-smooth custard, using rich egg yolks only. Whole eggs can be used but the results are very different.

If using fresh vanilla pods, reserve the pods for other uses, as they have bags of flavour.

For the best results, you will need a gas blow torch. This is a very controlled way of caramelising sugar.

The recipe makes six creme brulee…

Ingredients:

Method:

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