Denmark’s postal service has announced it will stop delivering letters.
PostNord, which serves Denmark and Sweden, said it would deliver its last letter on 30 December this year, as it announced a raft of changes to its services that it said would meet shifting demand.
This included making around one-third of its workforce of 4,600 people redundant – with 1,500 jobs set to be cut.
According to the company, the volume of letters it has delivered has decreased 90% since 2000, and is continuing to trend downward.
As of 2024, according to PostNord figures, there were over 100 million letters sent annually.
But it said that Danes were shopping online “like never before,” and it would seek to make parcels the new heart of its business.
The decision brings to an end 400 years of delivering letters, and from June it will also begin closing 1,500 mailboxes.
“For 400 years, we have continuously adapted to social developments and the needs of the Danes, and we must do the same now. The reality is that Danes today send very few letters,” PostNord deputy chief executive Kim Pedersen said.
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PostNord’s activities will continue unchanged in Sweden.
The dominance of digital communications has helped lead to the change.
